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We're Here to Help
We're Here to Help
Whether you have a question about your volunteer role, need assistance during onboarding or are unsure who to contact, we're here to help.
If you're ever uncertain, contact your Director or Coordinator first. They will either assist you directly or connect you with the appropriate College staff member.
Your First Point of Contact
Your First Point of Contact
Your Director or Coordinator
Your Director or Coordinator is your primary contact throughout your volunteer journey.
They can assist with:
Your volunteer role
Rosters and schedules
Local induction
Volunteer learning
Program expectations
General enquiries
Co-curricular Teams
Co-curricular Teams
Sport Office
Email: sport@nudgee.qld.edu.au
For:
Coaching enquiries
Fixtures and training
Sporting programs
Volunteer support
Performing Arts
Email: performingarts@nudgee.qld.edu.au
For:
Music
Drama
Productions
Performing Arts volunteers
Child Safeguarding
Child Safeguarding
Student Protection
If you have a concern about the safety or well-being of a student:
Report it immediately.
If you're unsure, report it anyway.
Health & Safety
Health & Safety
For:
Hazards
Incidents
Injuries
Emergency procedures
Risk management
Contact your Director or Coordinator in the first instance.
If immediate assistance is required, notify the nearest College staff member.
Governance, Risk & Compliance
Governance, Risk & Compliance
For enquiries regarding:
Volunteer governance
Child safeguarding
Policies and procedures
Privacy
Compliance
Risk management
Email: compliance@nudgee.qld.edu.au
Emergency Contacts
Emergency Contacts
Emergency Services
000
Police, Fire or Ambulance.
Medical Emergency on Campus
Medical Emergency on Campus
Notify:
Health Centre (during operating hours)
Your Director or Coordinator
The nearest College staff member
Student Protection Emergency
Student Protection Emergency
If a student is at immediate risk:
Call 000.
Notify the Principal, Deputy Principal or another senior College staff member immediately.
Frequently Asked Questions
Frequently Asked Questions
I'm not sure who to contact.
I'm not sure who to contact.
Start with your Director or Coordinator.
If they are unavailable, contact the relevant College office listed above.
I have a safeguarding concern.
I have a safeguarding concern.
Report it immediately.
Do not wait to gather more information or investigate the matter yourself.
I found a hazard.
I found a hazard.
Report it to your Director or Coordinator as soon as possible so appropriate action can be taken.
I need help accessing Community Learning.
I need help accessing Community Learning.
Contact your Director or Coordinator for assistance.
College Hours
College Hours
General College Hours
Monday to Friday 8:00 am – 4:00 pm
(During school terms unless otherwise advised.)
Outside these hours, volunteers should follow the communication arrangements provided by their Director or Coordinator for their program or activity.
After-Hours Activities
After-Hours Activities
Many co-curricular programs operate outside normal College hours.
For after-hours training, rehearsals, performances and sporting fixtures, volunteers should follow the communication and emergency arrangements provided by their Director or Coordinator.
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